Training is a vital process to every organization, it improves performance, leads to fewer errors and improves morale.
Ideally training should be uniform, but in too many cases training is a haphazard affair. The untrained training the unwilling.
SME's are often scared by phrases such as "Training Needs Analysis" or "Workplace Assessment". In some cases the response to such concepts has been, "Oh we don't need that. Fred always does that sort of thing".
Let's take a look at Workplace Assessment. For one thing, what is it?
Workplace assessment measures a candidate's competence or their ability to perform consistently on the job.
Assessment is against competency-based unit standards and means the candidate is judged on what they know and can actually do. Part of the process is the collection and evaluation of evidence of performance.
What are the benefits?
- Assessment process is open and fair.
- Candidates are assessed on the job in an actual work setting.
- Assessment focuses on whether the candidate meets the requirements of the standard and not other factors like personality, length of service or employment matters.
- Results describe what the candidate can do and are not expressed in grade, marks or percentages.
- Assessment takes place when the candidate is ready.
- Activities are based on real work and not dominated unnecessarily by reading and writing.
- Candidates know exactly what will be assessed and how.
- Candidates know what level of performance is required of them before assessment.
- Candidates know what evidence will be collected about their performance.
- Candidates don't have to "guess the test" or complete assessment activities unrelated to their work.
- Candidates work towards national qualifications in the workplace.
- Candidates can appeal if they do not think their assessment is fair.
- Candidates can have more than one attempt to meet a standard.
For further information contact Mike Hitchen Consulting
