Small Business: Small business - let the buyer beware

A survey has revealed that nearly half of Britain's small businesses have lost money due to being missold business services

Bill Murphy, managing director of BT Business says, "Salespeople can employ dubious tactics to get people to switch suppliers, from convincing managers that they've agreed a new contract with a colleague to not being transparent that they are selling something in the first place,"

What I find disturbing an inexcusable, is that many of those surveyed lacked knowledge or had no procedures in place to protect themselves from being conned.

It seems to be another case of too many small businesses complaining about issues that are largely caused by poor management skills, lack of training and good old common sense.