By Mike Hitchen Consulting - the consultancy that puts principles before profits.If you are going to organise training for a group or individual in any area, you have to be confident that the training is going to achieve the standard of performance required. Therefore, the training professional needs to collect details of the knowledge and skill required to perform the job tasks where the training need exists. You could use a number of documents to ascertain the required level of performance, for example:
* Industry or enterprise competency standards
* Reports and records of previous assessment and training of competencies
* Licensing requirements
* Discussions with the client group
* Skills audit reports from enterprise or industry
* Benchmarking reports
* Job descriptions/duty statements
* Standard operating procedures
* Industry and government publications or recent research reports
* Policy and procedure manuals
* Existing training programs, modules or units
* Marketing needs analysis reports
Tomorrow: How do adults learn?
Mike Hitchen
Mike Hitchen Consulting
